1. Introduction

This Privacy Policy explains how Fuma Technologies (“we”, “our”, or “us”) collects, stores, uses, shares, and protects your personal information when you access or interact with our websites, tools, AI services, community platforms, developer features, or any related digital products offered under the Fuma Technologies ecosystem (collectively referred to as the “Services”). Your privacy is important to us, and this document outlines the measures we take to ensure transparency, accountability, and responsible data handling in all forms of processing.

By accessing Fuma Technologies, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this document, we advise you to discontinue the use of our Services immediately. We encourage you to read this policy fully, as it details your rights, our responsibilities, and how your personal data is managed across all Fuma Technologies platforms.

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2. What This Privacy Policy Covers

This Privacy Policy applies to:

• All Fuma Technologies websites and pages
• All tools located within the Fuma Technologies ecosystem, including AI systems
• Newsletter tools and communication systems
• User accounts, profiles, and login features
• Fuma Technologies’s documentation resources
• Data collected from users, contributors, developers, partners, and visitors

This policy does not apply to:

• Third-party websites or tools linked externally
• Social media platforms outside our control
• Content you directly share publicly (such as open-source posts)
• Services run by individual project teams outside Fuma Technologies’s infrastructure

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3. Information We Collect

Fuma Technologies collects different types of information to enhance Services, ensure security, support users, and provide a personalized experience. The data we collect falls under the following categories:

3.1. Information You Provide Directly

• Name, email address, and contact information
• Profile details such as user biography, interests, or skills
• Account login credentials
• Emails sent to our support team
• Newsletter subscription information
• Feedback or responses submitted through forms
• Content you upload: articles, code, images, AI prompts, etc.

3.2. Automatically Collected Information

When you interact with Fuma Technologies, we automatically collect:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent, and referral URLs
• Cookie data and session identifiers
• Error logs and diagnostic information

3.3. AI Interaction Data

When using AI tools (e.g., Ora), we collect:

• Your prompts, inputs, or uploaded content
• AI-generated output data
• Usage analytics to improve model performance

3.4. Developer or Contributor Data

• API usage logs
• Project contributions
• Bug reports or feature suggestions

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4. How We Use Your Information

Your data is used responsibly and only for the purposes described in this policy. Examples include:

• Providing, improving, and personalizing platform features
• Maintaining account security and platform integrity
• Delivering updates, newsletters, and important notifications
• Analyzing platform usage to improve UI/UX
• Fixing bugs, errors, or technical issues
• Preventing fraud and unauthorized usage
• Training, improving, or testing AI systems

We do not sell your information to third parties.

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5. How We Protect Your Data

Data security is a top priority. Fuma Technologies employs multiple layers of protection:

• Encrypted HTTPS communication
• Regular security audits and vulnerability checks
• Strict access control within our systems
• Data minimization principles (collect only what is necessary)
• Secured storage for sensitive information
• Hashing and encryption of passwords

Although we implement strong safeguards, no digital platform can guarantee 100% security. In the event of a breach, we will notify affected users as required by law.

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6. Cookies and Tracking Technologies

Fuma Technologies uses cookies to:

• Remember user preferences
• Maintain sessions
• Improve performance and analytics
• Personalize your experience

Types of cookies we use include:

• Necessary Cookies: login sessions, security
• Performance Cookies: usage statistics
• Functional Cookies: user preferences

You may disable cookies in your browser, but certain features may not function properly.

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7. AI System Privacy

Our AI tools may process text, images, metadata, prompts, or URLs you provide. To maintain user confidentiality:

• We avoid storing personal information unless essential for service delivery.
• Inputs are anonymized when used to improve AI performance.
• We do not use sensitive personal data for model training.

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8. Third-Party Services

Fuma Technologies may use tools or systems from third parties such as:

• Hosting providers
• Analytics tools
• Email delivery systems
• AI model providers
• Authentication services

These providers may collect additional data as required by their policies. We encourage users to review third-party terms before using integrated features.

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9. Data Sharing

We share user data only under specific conditions:

• With your consent
• With service providers (for hosting, analytics, email delivery)
• To comply with legal obligations
• To protect the safety and rights of Fuma Technologies or its community

We do not sell, rent, or trade your personal data with advertisers.

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10. Data Retention

Fuma Technologies retains your information only for as long as necessary:

• Account data is kept until you delete your account.
• AI-related data is stored for model improvement for limited periods.
• Logs and analytics may be kept briefly for debugging and performance enhancement.

When data is no longer needed, it is securely deleted or anonymized.

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11. Your Data Rights

You have the right to:

• Access the information we hold about you
• Request corrections to inaccurate data
• Request deletion of your account and data
• Opt out of newsletters or emails
• Control cookie usage
• Export your data where technically feasible

To exercise these rights, please contact us at fumatechnologies99@gmail.com

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12. Children's Privacy

Fuma Technologies is not intended for children under the age of 13. If we discover that personal information from a child has been collected unknowingly, we will delete it immediately.

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13. Links to External Sites

Our Services may contain links to external websites, documentation, or third-party platforms. We are not responsible for the content or privacy practices of these external websites.

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14. International Users

Fuma Technologies may be accessed from multiple regions across the world. By using the platform, you acknowledge that your information may be transferred, processed, or stored in different countries depending on the infrastructure we use.

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15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• New features or tools on Fuma Technologies
• Changes in legal requirements
• Security updates
• Data processing improvements

Updates will be posted on this page with a revised “Last Updated” date. Continued use of Fuma Technologies after updates means you accept the new policy terms.

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16. Contact Us

If you have questions about this Privacy Policy, please contact:

Email: fumatechnologies99@gmail.com

Thank you for trusting Fuma Technologies with your data. We are committed to transparency, safety, and responsible innovation across our entire ecosystem.

1. Introduction

Welcome to the Fuma Technologies Community. These Community Rules (“Guidelines” or “Rules”) describe the expected behavior, responsibilities, ethical standards, and participation norms for every user, contributor, developer, creator, designer, student, or community member who interacts with the Fuma Technologies ecosystem. Fuma Technologies was built as an open, safe, and collaborative platform where people from different countries, cultures, and skill levels can work together, share ideas, build innovative tools, and grow as individuals. To keep this environment constructive and secure, all members must follow the rules outlined here.

These Community Rules apply to:

• The Fuma Technologies website and all subdomains
• Article Globe, Ora AI, and internal project communities
• Collab spaces, user profiles, and communication tools
• Developer tools, APIs, documentation, and shared projects
• All future Fuma Technologies tools and services

By participating in any Fuma Technologies activity, you agree to follow these rules. Violations may result in warnings, content removal, temporary restrictions, or permanent account suspension depending on severity.

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2. Our Core Values

Fuma Technologies is built on the following values, which guide all community interactions:

• Inclusivity: Everyone is welcome. Skill level, gender, background, and nationality do not matter.
• Respect: Members must respect the opinions, creativity, and time of others.
• Transparency: Open discussion and clarity in communication are encouraged.
• Ethical Collaboration: Shared knowledge should empower, not harm.
• Innovation: Members are encouraged to experiment, build, and explore new ideas.

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3. General Conduct Guidelines

Fuma Technologies expects all members to follow a high standard of professional and respectful behavior. Every community member must adhere to these general conduct rules:

• Be kind, supportive, and patient with other members.
• Avoid harassment, hate speech, insults, or rude behavior of any kind.
• Respect cultural, personal, and professional boundaries.
• Use polite language and constructive tone during discussions.
• Debate ideas—not people. Avoid personal attacks.
• Encourage beginners; do not belittle or discourage new contributors.
• Avoid spamming, excessive self-promotion, or irrelevant advertising.

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4. Content Rules

Fuma Technologies allows users to share articles, code, projects, ideas, designs, prompts, images, documentation, and AI-generated content. To maintain a safe and productive environment, the following rules apply to all shared content:

• No copyrighted material without permission.
• No explicit, sexual, hateful, violent, or harmful content.
• No scams, misleading claims, or fraudulent posts.
• No political propaganda or extremist content.
• No instructions for illegal or dangerous activities.
• No deepfake content targeting individuals without consent.
• No harmful code, malware, or security exploits.

If content is flagged as inappropriate, moderators may remove it without warning.

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5. Collaboration Expectations

Since Fuma Technologies is designed as an open-collaboration platform, community members must follow collaborative standards when working on shared projects:

• Credit original creators when using their work.
• Follow open-source licenses applied to project code.
• Do not alter or rewrite someone’s work without permission.
• Always communicate clearly before contributing to a project.
• Respect project maintainers and follow their leadership.
• Use version control responsibly and maintain clean commits.
• Report bugs respectfully, with clear information.

Collaboration should be done ethically, ensuring that all contributors feel valued and involved.

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6. AI Usage Rules

Fuma Technologies includes AI tools like Ora and other machine-learning systems. To ensure safety and responsible usage:

• Do not use AI tools to generate harmful or illegal content.
• Do not use AI to impersonate real individuals.
• Do not generate misinformation or deceptive content.
• AI outputs may contain inaccuracies—users must verify results independently.
• Do not upload sensitive personal data to AI tools.
• Respect community boundaries when using or posting AI-generated content.

Failure to follow AI guidelines may result in limited access to AI features.

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7. Security and Responsible Use

The safety of our platform and community is extremely important. Members must NOT:

• Attempt hacking, bypassing security, or accessing restricted areas.
• Distribute malicious programs or harmful scripts.
• Exploit vulnerabilities or test system weaknesses without permission.
• Perform actions that could harm Fuma Technologies’s infrastructure.

If you discover a vulnerability:

• Report it immediately to the Fuma Technologies team.
• Do NOT share it publicly until fixed.
• Do NOT exploit it for personal benefit.

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8. Profile & Identity Guidelines

To maintain trust in the community, all members must follow proper guidelines for their profile and identity:

• Use authentic information where required.
• Do not impersonate other individuals or organizations.
• Avoid using misleading profile details.
• Do not create multiple accounts to manipulate ratings, votes, or collaborations.

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9. Communication Rules

Communication across Fuma Technologies—whether through forms, messages, feedback, or comments—must follow these rules:

• No harassment, bullying, or personal attacks.
• No spam messages or repetitive content.
• No sharing of private information without consent.
• No posting of threats or encouraging harmful activities.
• No using language intended to provoke anger or hostility.

Respectful and meaningful communication strengthens the community.

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10. Article Globe Community Rules

Since Article Globe is part of the Fuma Technologies ecosystem, users publishing articles must follow additional rules:

• Write original content; avoid plagiarism.
• Cite all sources properly.
• Do not submit AI-generated articles without editing and verification.
• No defamation, hate speech, or personal attacks in articles.
• Content must be factually accurate and ethically responsible.

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11. Developer Community Rules

Developers using Fuma Technologies tools, APIs, GitHub repositories, or open-source systems must follow:

• Write clean, readable code.
• Follow contribution guidelines for every repository.
• Do not push harmful, untested, or insecure code.
• Respect coding standards and documentation.
• Report bugs or issues constructively.

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12. Prohibited Activities

The following activities are strictly prohibited across all Fuma Technologies platforms:

• Harassment, discrimination, or hate speech
• Spamming or disruptive advertising
• Unauthorized data collection (scraping, crawling, harvesting)
• Posting false information intentionally
• Accessing or attempting to access others’ private data
• Using Fuma Technologies tools for unethical or dangerous purposes
• Re-uploading stolen or copyrighted content
• Creating harmful AI or malware

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13. Reporting Issues

If you witness or experience rule violations, please report them. Reports may be sent through:

• Our official email
• Feedback or support forms
• Bug reporting systems

All reports are investigated confidentially. False reports intended to harm others may result in penalties.

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14. Consequences of Violations

Depending on the severity of the violation, Fuma Technologies may apply:

• Warnings or reminders
• Temporary suspension from features
• Removal of content
• Permanent account suspension
• Ban from community participation
• Legal action in severe cases

Fuma Technologies reserves the right to enforce these rules strictly to protect the platform.

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15. Contributor Responsibilities

Contributors (developers, writers, designers, researchers) hold additional responsibilities:

• Maintain high-quality work standards.
• Respect deadlines and commitments.
• Communicate progress or delays clearly.
• Avoid conflicts of interest.
• Keep sensitive project details confidential.

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16. Community Rewards & Recognition

Fuma Technologies appreciates dedicated community members. Active contributors may receive:

• Badges, ranks, or profile achievements
• Early access to tools or beta features
• Opportunities to lead new projects
• Recognition on Fuma Technologies platforms

These rewards are privileges—not rights—and may be updated or removed as needed.

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17. Community Knowledge Sharing

Members are encouraged to share tutorials, guides, documentation, and helpful resources. However, the following rules must be followed:

• Clearly distinguish personal opinions from factual information.
• Check the accuracy of tutorials before posting.
• Ensure that shared code is safe and free from malicious elements.
• Give proper credit to original authors or sources.

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18. User Privacy & Respect

Members must respect the privacy of other users. You must NOT:

• Publish private conversations without consent.
• Leak personal information of any member.
• Use platform tools to gather personal data secretly.

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19. Community Culture & Behavior

Fuma Technologies promotes a culture of kindness, curiosity, teamwork, and respect. Examples of positive behavior include:

• Helping others solve problems
• Encouraging new members
• Giving constructive feedback
• Collaborating transparently

Examples of negative behavior include:

• Mocking beginners
• Starting arguments or drama
• Making others feel unwelcome
• Disrespecting moderators

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20. Amendments to Community Rules

Fuma Technologies may update these Community Rules periodically to:

• Introduce new collaborative features
• Adapt to new security standards
• Address new types of misconduct
• Improve community well-being

Updated rules will be published with a revised date. Continued participation indicates acceptance of the updated rules.

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21. Contact Us

If you have questions, suggestions, or concerns regarding these Community Rules, please contact:

Email: fumatechnologies99@gmail.com

Thank you for being part of Fuma Technologies. Together, we create a respectful, innovative, and engaging community environment.

1. Introduction

The Fuma Talent Hub is a discovery engine designed to connect project founders with skilled contributors. Unlike traditional freelance marketplaces that act as middlemen for payments, Fuma Technologies currently acts solely as a Discovery & Verification Layer. This policy outlines the rules of engagement for both Talent (Freelancers) and Founders (Clients).

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2. Platform Role & Disclaimer

Fuma Technologies is NOT a Payment Processor or Escrow Service.

• We do not process payments, invoices, or tax documents between users.
• All financial agreements are strictly peer-to-peer (P2P).
• We are not liable for non-payment, refund disputes, or contract breaches between users.
• We provide the tools to connect; the rest is up to you.

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3. Talent Eligibility

To be listed in the Talent Hub search directory, users must meet specific quality standards:

• Verified Identity: Preference is given to users with the "Verified Creator" tick.
• Portfolio Requirement: You must have at least one visible project in your Fuma Technologies portfolio.
• Skill Accuracy: Listed skills must be genuine. Misrepresenting abilities (e.g., claiming "Senior Developer" without evidence) may result in delisting.
• Professional Conduct: Reports of ghosting, harassment, or scamming will lead to an immediate ban.

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4. Hiring Etiquette

Founders looking to hire talent must adhere to respectful communication standards:

• No Spamming: Do not copy-paste the same generic message to 50 developers. Personalize your outreach.
• Clear Scope: Be transparent about project requirements, timelines, and budget constraints upfront.
• Respect Rates: Do not haggle aggressively. Talent sets their own rates based on their expertise.

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5. Dispute Resolution

While Fuma Technologies does not arbitrate financial disputes, we DO enforce community safety.

Reportable Offenses:

• Scams: User took payment/work and vanished (Ghosting).
• Impersonation: User is pretending to be someone else or using a fake portfolio.
• Harassment: Abusive language in DMs.

If a valid report is filed with evidence (screenshots of chat/agreement), Fuma Technologies reserves the right to:

1. Revoke the user's "Verified" status.
2. Permanently ban the user from the platform.
3. Add the user to a public "Suspended Accounts" ledger (in extreme cases).

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6. Data Privacy in Hiring

For Talent: By enabling your profile in Talent Hub, you agree to make your Profile Photo, Name, Skills, and Portfolio public. Your email address is NOT revealed publicly; initial contact must happen via our internal Chat system.

For Founders: Do not scrape the Talent Hub to build external email lists. This is a violation of our Terms of Service.

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7. Fee Structure (Beta)

Currently, listing yourself on the Talent Hub is Free for Verified Creators. Fuma Technologies takes 0% commission on any work found through the platform. (This policy is subject to change with future updates, but existing users will be grandfathered in).

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8. Contact

For questions regarding Talent Hub eligibility or to report a violation:

Email: fumatechnologies99@gmail.com

1. Search Indexing & Visibility

The Fuma Technologies Search Engine is designed to make public collaboration easier. By creating an account or project on Fuma Technologies, you acknowledge how your data is indexed:

• Public Profiles: Users with "Public" visibility settings will have their Name, Username, Bio, Role, and Skills indexed and searchable by anyone.
• Private Data: Your email address, phone number, and projects marked "Private" are NEVER indexed by the search engine.
• Talent Hub: Users who enable "Talent Mode" explicitly consent to having their hourly rates and availability status displayed in search results.

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2. AI Mode Disclaimer

The "AI Mode" (Zainin Search) feature provides summarized answers and navigational guidance.

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3. Prohibited Search Behavior

To protect system performance and user privacy, the following actions are prohibited:

• Automated Scraping: Using scripts, bots, or spiders to harvest data from our search results.
• Data Mining: systematic extraction of user lists for external marketing or spam.
• Reverse Engineering: Attempting to manipulate search rankings via keyword stuffing or bot traffic.

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4. External Results

The search engine may occasionally display results from the "Web" tab (via Google Programmable Search Engine) or "Images". Fuma Technologies does not control, endorse, or assume liability for content hosted on third-party external websites linked via these tabs.

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5. Removal Requests

If you wish to be removed from the Fuma Technologies search index:

1. Go to your Profile Settings.
2. Toggle "Profile Visibility" to Private.
3. The search index updates periodically; your data will be removed from public view within 24 hours.

1. Professional Use Disclaimer

The Fuma Technologies Invoice App is a tool for document generation and record-keeping. Fuma Technologies is not an accounting firm, a tax advisor, or a financial institution. Users are solely responsible for ensuring that their invoices, tax calculations (VAT/GST/Sales Tax), and accounting practices comply with the local laws of their specific jurisdiction.

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2. Data Accuracy & Calculations

While the platform provides automated calculation tools, users must verify the accuracy of subtotals, tax amounts, and grand totals before sending invoices to clients. Fuma Technologies is not liable for financial losses resulting from calculation errors or incorrect data entry.

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3. Asset Storage (Cloudinary)

By using the "Post & Journalize" feature, you consent to having a visual representation (Image/PNG) of your invoice stored on Cloudinary, a third-party media provider. This is done to facilitate sharing via WhatsApp. While these links are obscured, they are technically "public-by-URL." If you require 100% private storage, you should use the "Save Draft" and "Local PDF" features instead.

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4. Audit Trails & Immutability

To maintain system integrity, Fuma Technologies prevents the deletion of "Posted" journal entries. This is an architectural safeguard to prevent financial fraud. If you make a mistake on a posted invoice, you must record a payment or a corrective entry rather than deleting the original record.

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5. Payments & UPI

The "Pay via UPI" and QR code features are pass-through links. Fuma Technologies does not sit in the middle of the transaction. We do not charge transaction fees, nor do we provide refund protection. You accept all risks associated with peer-to-peer (P2P) payments.

1. Platform Role & Disclaimer

Fuma DropShip provides software infrastructure that allows users ("Merchants") to build automated e-commerce storefronts, generate AI marketing content, and route fulfillment requests. Fuma Technologies does not manufacture, store, inspect, or ship any physical goods. We are strictly a technology provider, not the merchant of record or the supplier.

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2. Merchant Responsibilities

As a Merchant operating a store on Fuma DropShip, you are solely responsible for:

• Legal Compliance: Ensuring your products, marketing, and store policies comply with all applicable local and international laws, including consumer protection and tax laws.
• Customer Service: Handling all inquiries, complaints, returns, and refunds from your end-customers. Fuma Technologies will not provide support to your buyers.
• Product Accuracy: Verifying that AI-generated product descriptions, prices, and marketing copies accurately represent the physical goods being sold.

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3. Product Sourcing & Fulfillment

Fuma DropShip integrates with third-party supplier networks (e.g., AliExpress, CJ Dropshipping). By importing products and automating fulfillment:

• You acknowledge that supplier inventory, pricing, and shipping times are out of Fuma Technologies's control and subject to change without notice.
• If automated API fulfillment fails, you are responsible for manually fulfilling the order via the supplier's platform using the provided customer data.

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4. Payments & Routing

Fuma DropShip uses Razorpay Route to process end-customer payments directly to the Merchant's linked account. Fuma Technologies does not hold or escrow merchant funds. You are responsible for maintaining a valid, verified Razorpay account. Any chargebacks, disputes, or fraudulent transactions initiated by your buyers are solely your financial responsibility.

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5. Store Suspension & Termination

Fuma Technologies reserves the right to unpublish your store, revoke your custom domain routing, or suspend your account immediately if we detect:

• Fraudulent activity or excessively high chargeback rates.
• The sale of prohibited, illegal, or scam products.
• Violations of third-party API terms (e.g., Netlify, Cloudflare, or Razorpay).

1. Data Controller vs. Data Processor

In the context of Fuma DropShip, the Merchant (the store owner) acts as the Data Controller for all end-customer data. Fuma Technologies acts as the Data Processor, processing buyer information solely to facilitate the technical operations of the storefront and automated fulfillment.

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2. Information We Collect

To operate the Fuma DropShip platform, we collect two tiers of data:

• Merchant Data: Your Fuma Technologies account details, store configuration, linked payment identifiers, API keys, and deployment settings.
• End-Customer Data: When a buyer makes a purchase on your Fuma DropShip store, we securely process their Name, Shipping Address, Email, Phone Number, and Order Details.

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3. How End-Customer Data is Used

We process end-customer data strictly for the following operational purposes:

• Order Fulfillment: Transmitting the buyer's shipping address and order details to third-party suppliers (e.g., CJ Dropshipping APIs) to orchestrate package delivery.
• Transaction Routing: Passing necessary billing details to the payment gateway (Razorpay) to successfully capture the transaction.
• Notifications: Generating automated order confirmation and tracking updates.

Fuma Technologies will never sell, rent, or use your end-customers' data to market our own services or third-party products.

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4. Data Sharing with Suppliers & Third Parties

By enabling automated fulfillment, Merchants authorize Fuma DropShip to share specific end-customer data (Shipping Address, Name, Phone Number) directly with international suppliers (e.g., AliExpress or CJ Dropshipping). Merchants are responsible for disclosing this international data transfer in their own storefront Privacy Policies.

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5. AI Processing (Product & Ad Data)

When utilizing Fuma DropShip's AI Generator, the product titles, basic descriptions, and target audience inputs are sent to our LLM provider (Google Gemini). This data is processed transiently to generate SEO meta-tags, product descriptions, and ad copy. No personal customer data is ever fed into the AI models.

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6. Security and Retention

End-customer data and order histories are stored in encrypted Firestore databases to allow Merchants to view their sales dashboard. Merchants have the right and ability to delete specific customer records from their dashboard to comply with consumer data deletion requests (e.g., GDPR/CCPA).

1. Commercial Identity

Fuma Business provides a unified profile management system. By registering a business on Fuma Technologies, you represent that the provided legal entity (whether individual or corporate) is legitimate and authorized to conduct business. You are responsible for ensuring your business name, GST/PAN information, and bank details are accurate and current.

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2. KYC and Verification

To activate automated payment routing (e.g., via Razorpay Route), users must undergo a manual KYC (Know Your Customer) review. Fuma Technologies reserves the right to withhold verification for any business profile that:

• Provides inconsistent or unverifiable tax/banking documentation.
• Operates in a high-risk category without appropriate licensing.
• Fails to match the business details with the authorized account holder's identity.

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3. Financial Integrations

Fuma Business integrates with external payment processors (Razorpay). Fuma Technologies does not hold funds. All revenue generated through FumaInvoice or FumaDropShip is routed directly to your connected bank account via your third-party payment provider. Fuma Technologies is not liable for payout failures, bank rejections, or processing delays caused by the payment gateway or your bank.

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4. Data Sharing across Apps

By creating an Fuma Business profile, you explicitly consent to sharing your business identity data (Logo, Contact, Tax IDs) across all internal modules (FumaInvoice, FumaDropShip, etc.) to ensure a seamless experience. If you revoke access to one app, your business profile remains intact unless you fully delete your Fuma Business identity.

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5. Compliance

You are exclusively responsible for all tax filings, GST/VAT compliance, and financial reporting related to the revenue generated through Fuma Technologies tools. We do not provide accounting advice.

1. Eligibility and Onboarding

To become a registered supplier, you must have a verified Fuma Business account with a linked payment gateway (Razorpay). You are responsible for providing authentic business details, tax information, and bank account data.

2. Product & Inventory Obligations

• Authenticity: All products listed must be authentic and accurately described. Counterfeit or misleading products are strictly prohibited.
• Quality Control: You are solely responsible for the quality, safety, and packaging of the products you ship.
• Inventory Sync: You must maintain accurate stock levels. Selling out-of-stock items will negatively impact your supplier rating and may lead to suspension.

3. Fulfillment Service Level Agreement (SLA)

To ensure a positive customer experience, all suppliers must adhere to our fulfillment SLA:

• Processing Time: Orders must be marked as "Processing" within 24 hours of receipt.
• Dispatch Time: Orders must be dispatched and a valid tracking number uploaded within 48 business hours of receipt.
• Failure to Comply: Repeated failure to meet this SLA will result in temporary or permanent suspension from the marketplace.

4. Payment & Commission Structure

Payments for fulfilled orders are split automatically via Razorpay Route.

• You receive the "Base Cost" you set for the product.
• The Dropshipper (Store Owner) receives their profit margin.
• Fuma Technologies retains a small, fixed platform fee on each successful transaction.
• Payouts are subject to Razorpay's settlement timelines.

5. Returns, Refunds, and Disputes

You must clearly state your return and refund policy in your Supplier Shop profile. You are responsible for handling all product-related returns and quality disputes initiated by the end-customer or the dropshipper.

1. Eligibility & Registration

To register as a supplier on Fuma DropShip you must hold a valid Fuma Business account with an approved Razorpay linked account. You must be a legally operating business or individual trader in India. By registering, you confirm that:

• You are at least 18 years of age.
• All business details, tax information, and bank details you provide are accurate and current.
• A single business entity may maintain only one Supplier Shop account.
• Fuma Technologies reserves the right to verify your credentials and suspend your account pending that verification.

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2. Product & Inventory Obligations

• Authenticity: All products listed must be genuine and accurately described. Counterfeit goods, imitation products, or misleading listings are strictly prohibited and will result in immediate removal and account suspension.
• Accurate Descriptions: Product titles, descriptions, images, dimensions, and specifications must truthfully represent the physical product. Stock photos and watermarked images are not permitted.
• Inventory Accuracy: You must maintain real-time accurate stock levels. Fulfilling orders for out-of-stock items damages the customer experience and will negatively impact your supplier rating. Repeated occurrences may lead to suspension.
• Prohibited Items: You may not list weapons, regulated substances, items infringing third-party intellectual property, or any product that is illegal under Indian law.
• Pricing Integrity: The Base Cost you set must reflect your genuine wholesale cost. Artificially inflating base costs to manipulate platform fees is a violation of these terms.

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3. Fulfillment Service Level Agreement (SLA)

All suppliers must adhere to the following fulfillment timelines. The SLA clock starts the moment an order reaches Paid status in your queue.

• Order Acknowledgement: You must mark the order as Processing within 24 hours of receipt.
• Dispatch: You must ship the order and upload a valid tracking number within 48 business hours of receipt.
• Return Resolution: You must respond to and initiate resolution of any dispute or return request within 5 business days.
• SLA Violations: A first violation results in a written warning. Three or more violations within a 30-day period trigger a temporary suspension. Continued violations result in permanent removal from the marketplace.

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4. Payment & Commission Structure

Payments for fulfilled orders are split and transferred automatically via Razorpay Route at the moment of payment capture. The split is as follows:

• Supplier Payout: You receive the Base Cost you set per unit, multiplied by the quantity ordered. This is transferred directly to your Razorpay linked bank account.
• Dropshipper Earnings: The difference between the store's selling price and your base cost (minus the platform fee) goes to the dropshipper.
• Platform Commission: Fuma Technologies retains a fixed 5% platform fee calculated on the base cost of each successful transaction. This is automatically retained before your payout is processed.
• Settlement Timeline: Razorpay processes transfers on a T+2 business day cycle. Weekends and bank holidays may add 1–2 additional days. Fuma Technologies is not liable for Razorpay processing delays.
• Failed Transfers: If a Route transfer fails (typically due to an inactive linked account), the funds remain in the Fuma Technologies Razorpay account. You must contact Fuma Technologies support to arrange a manual payout. Failed transfers are flagged in your Payouts dashboard and you will receive an in-portal notification.

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5. Returns, Refunds & Disputes

You must publish a clear, honest return and refund policy in your Supplier Shop Profile before listing any products. You are responsible for:

• Accepting returns for products that are defective, damaged in transit, or materially different from the listing.
• Processing approved refunds within 7 business days of receiving the returned item.
• Responding to dispute tickets raised by dropshippers or customers within 5 business days. Failure to respond within this window will result in the refund being automatically approved in favour of the claimant, with the cost deducted from your next payout.

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6. Intellectual Property

By uploading product content to Fuma DropShip, you confirm that you own all rights to the images, descriptions, and brand assets you submit, or have explicit permission to use them. You grant Fuma Technologies and its dropshipper network a non-exclusive, royalty-free licence to display that content on storefronts built on the platform for the duration of the listing.

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7. Account Suspension & Termination

Fuma Technologies may suspend or permanently terminate a Supplier Shop for:

• Listing counterfeit, prohibited, or fraudulently described products.
• Repeated SLA violations (3 or more in 30 days).
• Manipulation of pricing, stock data, or order records.
• Violation of Razorpay's terms of service.
• Failure to respond to dispute or verification requests within stipulated windows.

Upon termination, pending payouts for already-fulfilled orders will be processed through normal settlement timelines. Outstanding disputes must be resolved before the final payout is released.

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8. Limitation of Liability

Fuma Technologies operates as a technology marketplace and is not a party to transactions between suppliers and end-customers. Fuma Technologies's maximum aggregate liability to any supplier shall not exceed the total platform fees paid by that supplier in the three months preceding any claim. Fuma Technologies is not liable for indirect, consequential, or punitive damages of any kind.

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9. Governing Law

These terms are governed by the laws of India. Disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Delhi, India. If any provision is found unenforceable, the remaining provisions continue in full force.

1. Data We Collect

When you register and operate as a supplier, we collect the following:

• Identity Data: Full name, business name, GST/PAN number, business address — used for account verification, legal compliance, and payout processing.
• Contact Data: Email address and phone number — used for order notifications, support communication, and account recovery.
• Financial Data: Razorpay linked account ID and bank details (submitted via Razorpay's secure onboarding, not stored directly by Fuma Technologies) — used for automated payout processing.
• Product Data: All product listings, images, pricing, stock levels, and SKUs — used for marketplace display, order routing, and analytics.
• Operational Data: Order history, fulfillment logs, shipping records, dispute records — used for platform operations and dispute resolution.
• Technical Data: IP address, browser type, session timestamps, portal activity logs — used for security monitoring and fraud prevention.

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2. How We Use Your Data

• Account Management: To create, maintain, and secure your Supplier Shop account.
• Order Routing: To deliver new orders to your Fulfillment Queue and to send shipping and tracking notifications.
• Payment Processing: To trigger automated Razorpay Route transfers to your linked bank account after successful order capture.
• Performance Analytics: To calculate your supplier rating, SLA compliance score, and display marketplace-facing statistics to dropshippers.
• Legal Compliance: To fulfil obligations under Indian e-commerce and payment regulations and to respond to lawful government requests.
• Platform Security: To detect, prevent, and investigate fraud, abuse, or violations of these terms.

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3. Data Sharing & Third Parties

Fuma Technologies does not sell your personal data. We share data only with:

• Razorpay: Your linked account ID and payout amounts are shared with Razorpay to process transfers. Razorpay's own privacy policy governs their handling of this data.
• Dropshippers: Your shop name, product listings, base cost, shipping times, and supplier rating are visible to dropshippers on the marketplace. Your personal contact details and bank information are never shared with dropshippers.
• Firebase (Google): Your supplier data is stored in Firestore (Google Firebase). Google's data processing terms apply.
• Legal Authorities: We may disclose your data if required by law, court order, or competent government authority in India.

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4. Data Retention

• Active order records are retained for 5 years post-fulfillment to comply with Indian GST Act requirements.
• Identity and KYC documents are retained for 5 years post-account termination for regulatory compliance.
• Product listings are archived (not publicly displayed) for 1 year after removal, then permanently deleted.
• Technical logs (IP addresses, session data) are purged after 90 days.
• You may request earlier deletion of non-legally-required data by emailing fumatechnologies99@gmail.com.

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5. Data Security

• Encryption in Transit: All data between your browser and our servers is encrypted via TLS 1.2+.
• Firestore Security Rules: Server-side rules ensure only authenticated users can read or write their own supplier data. Supplier product data is readable by authenticated dropshippers but write access is restricted to the owning supplier UID.
• API Key Protection: Sensitive keys (Razorpay secret, Gemini API key) are stored as Vercel environment variables — never in Firestore or source code.
• Admin SDK Isolation: Order creation and payment distribution logic runs server-side via the Firebase Admin SDK, preventing any client-side manipulation of financial records.

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6. Your Rights

• Access: Request a full export of all personal data we hold about you.
• Correction: Update inaccurate business or contact information at any time via your Supplier Profile settings.
• Deletion: Request deletion of non-legally-required personal data. Financial and order records cannot be deleted before statutory retention periods expire.
• Portability: Request your product catalog data in a structured machine-readable format (JSON/CSV).
• Objection: Object to processing of your data that is not strictly necessary for platform operations or legal compliance.

To exercise any right, email fumatechnologies99@gmail.com with the subject line "Supplier Data Request". We will respond within 30 days.

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7. Cookies & Tracking

The Supplier Portal uses only essential session cookies to maintain your authenticated state (Firebase Auth session token). No advertising, tracking, or analytics cookies are placed without your consent. The portal does not use third-party advertising networks.

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8. Changes to This Policy

Fuma Technologies may update this privacy policy from time to time. Material changes will be communicated via an in-portal notification at least 14 days before taking effect. Continued use of the Supplier Portal after that date constitutes acceptance of the revised policy.

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9. Contact

For any privacy-related queries, complaints, or data requests, contact us at:
Email: fumatechnologies99@gmail.com
Subject line: "Supplier Privacy" or "Supplier Data Request"
Response SLA: Within 30 days of receipt.